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Dear Students, 

The Academic Department of CIA FIRST International School hopes that you are in good health as you read this letter. We understand that you may have questions on how learning continues when switching to online learning due to the threat of Covid-19 in Phnom Penh. To help you ease into this transition, we have prepared some Frequently Asked Questions (FAQs) for your reference.

Q: How does online learning work?

A: Online learning is education that takes place using the internet. Over the years, many of you have been accustomed to submitting work online through the use of Google Classroom. Now, we transition to fully online learning, and you are expected to work independently on your learning with your teachers’ guidance in every subject you are studying.

CIA’s online learning programs do not differ from regular learning at school in almost all respects. PTs, EQs, HoMs and learning activities remain the same, with slight adjustments if certain materials cannot be accessed at home. All of your summative assessments can be submitted via Google Classroom and deadlines will remain largely unaltered. 

It is of the utmost importance that you keep in regular contact with your teacher and fellow classmates through Google Classroom, Gmail, Google Hangout & Google Meet.
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Q: Are teachers checking attendance?

A: Yes! All your teachers will check the attendance for each class. This will help them identify who is doing the task or not. However, we understand that each student will have a different situation to face at home, so please try your best to communicate with your teacher(s) if a certain situation should arise. By doing so, your teacher will be able to give further assistance if needed.  

Q: How can my teachers teach me?

A: Your teachers will upload all their lessons on Google Classroom. This is going to be interesting because your teachers will be as creative as they can be to ensure that you are engaged with your materials. As you go along with your lessons, your teachers will give you timely feedback to help you in the areas that need improvement. It is very important that as you work on your activities, keep your communication constant with your teacher to ensure you are receiving the assistance you need.

Q: Do I have to do all the lessons and activities that my teachers post on Google Classroom?

A: There are two types of assessments that your teachers use: formative (ungraded) and summative (graded which includes PT, EQs, HoM journal, and skills and knowledge quiz), and both are used to help them identify the right support you need. Although formative activities are not graded, it is very important that you engage and work on the activities to give your teacher an overview of what you are currently learning and understanding. 

In addition, it is also very important that you pay attention to the details that your teacher provides. This may include the review of your syllabus (HS students), PT timeline, and other requirements.

Q: I need support, who can I talk to?
A: Our Student Support Supervisors are on standby and they will reach out to you whenever needed. 

For subject-related questions and support, please contact your subject teacher. 

For Learning needs, please contact these teachers: 
  • (MS) Mr. Orin: orin.metts@ciaschool.edu.kh
  • (HS) Miss Flora: mfayo.flora@ciaschool.edu.kh 
For LSP needs, please contact these teachers:
  • Mr. Michael: michael.forster@ciaschool.edu.kh 
  • Mr. Xavier: xavier.schoeman@ciaschool.edu.kh 
  • Mr. Arno: arno.debraekleer@ciaschool.edu.kh 
  • Mr. Sophak: sophak.touch@ciaschool.edu.kh 
  • Miss Tamara: tamara.duval@ciaschool.edu.kh 
  • Miss Saran: saran.san@ciaschool.edu.kh 

For AP needs, graduation requirements, SAT, and university admissions, please contact 
Mr. Lloyd: lloyd.chen@ciaschool.edu.kh 

For Social and Emotional needs, please contact these teachers:
  • (MS) Mr. Sydney: sydney.moss@ciaschool.edu.kh 
  • (HS) Mr. Lars: lars.pfannkuchen@ciaschool.edu.kh 

For Discipline issues like cyberbullying, please contact:
  • (MS) Mr. Bobby: bobby.orn@ciaschool.edu.kh 
  • (HS) Mr. Chanlen: chanlen.heng@ciaschool.edu.kh 

For copies of your school records, please contact our Academic Assistants: 
Mrs. Serey, Miss Sophina, Mr. Dary, or Mr. Kimleng: mshs.academic@ciaschool.edu.kh 

This is an exciting opportunity to extend online learning to the next level! We would like to assure that you will receive additional guidance and support throughout online learning. 


Please reach out to any of your teachers or the Academic Team for any queries you might have. 


Sincerely, 

Your Teachers and the MSHS Academic Team
​CIA FIRST International School - No. 107, Street 2004, Phnom Penh, Kingdom of Cambodia © Copyright 2011-2017
  • Home
    • OUR SCHOOL
    • WHY CIA FIRST
    • ACCREDITATIONS
    • FACILITIES
    • ACADEMICS
  • ENROLLMENT
    • SCHOOL FEES
    • PAYMENT OPTIONS
  • LEARNING
    • SCHOOLS >
      • Summer School 2020 >
        • High School Summer School
        • MS Summer School
        • Elementary Summer School
        • Kindergarten Summer School
      • Kindergarten >
        • Checklist
      • Elementary School
      • Middle School >
        • VAPA and WLC Courses
      • High School >
        • Graduation Policy
    • CURRICULUM
    • FRAMEWORK >
      • Understanding by Design
      • Student Learner Outcomes
      • Habits of Mind
      • Moneytree
      • MCI Dual Diploma
    • ONLINE LEARNING >
      • Overview >
        • K-G2 Online Learning
        • G3-G5 Online Learning
        • G6-G12 Online Learning
        • FTK Online Learning
        • FAQ for Students
        • What you need for Online Learning
        • Digital Citizenship Policy
      • Sample Class Schedules
      • Apps & Instructions >
        • How to access Schoolbase
        • Google Suite Email: How to access
        • Install the ClassDojo app
        • How to use ClassDojo Portfolio
    • ADVANCED PLACEMENT
    • STUDENT SUPPORT SERVICES
    • SCHOOLBASE
    • LIBRARIES
  • COMMUNITY
    • SCHOOL BLOG & UPDATES >
      • Back to School: Reopening CIA FIRST >
        • Parent Agreement: Hybrid/Online Learning
        • Videos: Health Protocols
        • Videos: The New CIA FIRST
        • COVID-19 Testing Update
        • FAQ: Reopening School
        • QM Membership and CIA FIRST
        • New Tech at CIA FIRST
      • Announcements >
        • Chinese New Year Calendar Adjustments
        • Winter Break 20/21
        • Update on Aeon 1, COVID-19 incident
        • Return to onsite learning
        • Important MoEYS Announcement
        • Important Community Update and MoEYS Announcement
        • MoEYS Approval for Full Onsite Learning G4-G11
        • MoEYS Approval for Full Onsite Learning K3-G3
        • Parking Map 20/21
        • Security at CIA FIRST
        • Official MoEYS Reopening Approval
        • CIA FIRST approved for Reopening
        • HS Campus: July Update
        • Official Press Release
        • K5 Graduation 2020
        • May 2020: Tuition fees during online learning
        • FAQ regarding discount
        • Re-enrollment announcement
        • KES Virtual PTCs
        • CoronaVirus Update March 2020
        • Health Advice from CIA FIRST
        • School Policy and Updates for Parents
        • Western Michigan Uni
      • Blogs >
        • MSHS VIRTUAL PTSC Dec 2020
        • E-Invoice
        • CIA School Bus Service Resumes
        • Flood Relief Efforts
        • MOEYS Visit CIA FIRST
        • Thinking and Communicating with Clarity and Precision
        • CIA FIRST Alumni Anna Te is accepted to UC Berkeley
        • How has Coronavirus accelerated us into New Models of Learning
        • New Models of Learning: Part 2
        • CIA FIRST Continues to offer Education via Online Platforms
        • Yale Journal: A Trip of a Lifetime
        • What does WASC Accreditation mean for CIA FIRST Students?
        • Human Rights Soccer Tournament 2019
      • News from CIA FIRST >
        • Return to onsite learning: MoEYS Approval
        • New KLC Model at CIA FIRST
        • Habits of Mind Certification of Excellence
        • CIA FIRST at STEM Festival 2019
        • Sports
        • STUCO 19/20
        • CIA FIRST at MUN ISPP
        • CIA FIRST Students win CamDEBATE
        • CIA FIRST Student wins at WSC
        • Creativity and Employment
        • CIA FIRST Dual Diploma
        • CIA FIRST Alumni wins Scholarship
      • Magazine
    • CHIEF EXECUTIVE OFFICER
    • PRINCIPALS >
      • Kindergarten Management
      • Elementary School Management
      • Middle School Management
      • High School Management
    • PaPA
    • ALUMNI
    • SCHOOL BUS
    • GALLERY >
      • GRADUATION PHOTOS 2020
      • G12 CLASS PHOTOS
  • CALENDAR
  • WORK WITH US
  • CONTACT US